KriaaNet secured an award to provide a Cybersecurity Awareness and Privacy Training (CSAT) platform for the U.S. Small Business Administration (SBA), supporting the agency’s mission to strengthen workforce awareness of cyber threats and improve enterprise security resilience.
Through this engagement, KriaaNet delivers a FedRAMP-compliant Software-as-a-Service (SaaS) training solution that provides interactive cybersecurity education, simulated phishing campaigns, and advanced reporting capabilities. The platform enables SBA’s Office of the Chief Information Officer (OCIO) to continuously train users, measure risk exposure, and improve the organization’s ability to detect and respond to cyber threats.
The solution includes a comprehensive cybersecurity training library with more than 1,400 modules, featuring videos, interactive scenarios, gamified learning exercises, and assessments designed to promote user engagement and knowledge retention. Training campaigns are tailored to SBA’s policies and threat landscape, with content available in over 40 languages to support the agency’s diverse workforce.
To reinforce secure user behavior, KriaaNet implements continuous simulated phishing and social engineering testing, using AI-driven phishing simulations that replicate real-world attack scenarios such as spoofed executive communications and credential harvesting attempts. Users who interact with simulated phishing emails are automatically enrolled in targeted refresher training to strengthen awareness and reduce risk.
The platform also provides advanced analytics and executive reporting dashboards, enabling SBA leadership to track training completion, user engagement, and phishing susceptibility across departments. These insights support data-driven cybersecurity awareness programs and compliance with federal training requirements.
KriaaNet further integrated the platform with SBA’s Active Directory infrastructure, enabling secure Single Sign-On (SSO), automated user provisioning, and role-based training assignments aligned with organizational units.
Key Technologies Used
| Area | Technologies / Tools |
|---|---|
| Cyber Training | KnowBe4 Awareness Training Platform |
| Phishing Simulation | KnowBe4 AI Phishing Engine |
| Directory Integration | KnowBe4 AD Sync + SBA Active Directory |
| Reporting | Executive Dashboard, CSV Export, PDF Reports |
| Hosting | FedRAMP Cloud Infrastructure |
| Support | KnowBe4 CSM, KriaaNet Helpdesk |
| Development Security | OWASP, SAST, DAST, Pen Testing, SCA |